Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

My earthlink webmail preview of an email disappears in my Firefox web browser only, not other browsers!

  • 1 ŋuɖoɖo
  • 2 masɔmasɔ sia le wosi
  • 3 views
  • Nuɖoɖo mlɔetɔ philipp

JWaimea62
JWaimea62
more options

This problem only occurs when I preview my email in Earthlink web mail. I can get my email preview to reappear if I scroll or re-select the email. However, it may disappear again. Only the selected email preview disappears. The rest of the Earthlink web page remains. This only started in the last few weeks. I have been using Firefox as my default browser for years. The problem does not occur when I open and preview my emails in Earthlink web mail in the Google or Safari browser. I've tried having two browsers each with the same email previewed on screen at the same time to ensure it is not an earthlink web page problem. Only the preview on the Firefox browser disappears.

This problem only occurs when I preview my email in Earthlink web mail. I can get my email preview to reappear if I scroll or re-select the email. However, it may disappear again. Only the selected email preview disappears. The rest of the Earthlink web page remains. This only started in the last few weeks. I have been using Firefox as my default browser for years. The problem does not occur when I open and preview my emails in Earthlink web mail in the Google or Safari browser. I've tried having two browsers each with the same email previewed on screen at the same time to ensure it is not an earthlink web page problem. Only the preview on the Firefox browser disappears.

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, please go through the steps covered in Websites look wrong or appear differently than they should and see if they contain a solution for the problem you've described...