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TypeError: Components.classes['@browserhighlighter.com/Shim;1'] is undefinedHow do I correct this,

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This error pops up with every window. I thought it was Java script problem. I don't know which java update to delete???? What do I do?

This error pops up with every window. I thought it was Java script problem. I don't know which java update to delete???? What do I do?

Ŋuɖoɖo si wotia

This issue is likely caused by an extension that isn't working properly.
In this case "The Browser Highlighter 1.0.26486" that shows in your System Details List.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
Xle ŋuɖoɖo sia le goya me 👍 1

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Ɖɔɖɔɖo si wotia

This issue is likely caused by an extension that isn't working properly.
In this case "The Browser Highlighter 1.0.26486" that shows in your System Details List.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
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You may also want to remove that TopArcadeHits addon as its considered as malware.

refer to Mozillazine: http://forums.mozillazine.org/viewtopic.php?f=38&t=2711837 This site: https://support.mozilla.org/en-US/questions/960863