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Saved Passwords not coming up. No option to turn it on

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For the longest time I had my passwords saved(which I loved.) I downloaded Aurora to try it out and didn't like it so I went back to mozilla. Now my passwords are all gone and when I type one in there is no "Do you want to save..." How do I get this back? I've gone through the steps to turn it back, but it ust says Passwords Saved: NoThere is no option to reset it. Please help

caldwell (email removed by mod)

For the longest time I had my passwords saved(which I loved.) I downloaded Aurora to try it out and didn't like it so I went back to mozilla. Now my passwords are all gone and when I type one in there is no "Do you want to save..." How do I get this back? I've gone through the steps to turn it back, but it ust says Passwords Saved: NoThere is no option to reset it. Please help caldwell (email removed by mod)

user633449 trɔe

All Replies (2)

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Did you notice anything else missing after the downgrade? Sometimes there is an issue with corrupted files, or an entire new profile is generated.

If Firefox still has your previous passwords saved, you should be able to view them here:

orange Firefox button (or Tools menu) > Options > Security > "Saved Passwords"

Anything?


Do you recall having set a master password before? If so, does Firefox prompt you for your master password? If not, you might need to treat it as a forgotten master password and start again as described in this article: Reset your Primary Password if you've forgotten it.

Note: I do not use this feature myself, so I'm not very familiar with the various ways it might break. Hopefully another volunteer will have more suggestions.

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Did you uninstall Aurora and removed your personal data?

If you did then the Firefox profile folder and within it the signons.sqlite and key3.db files that store the passwords have been removed.

  • Tools > Options > Security: Passwords: [√] "Remember passwords for sites"

See also "Troubleshooting":