Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unable to download from google drive (firefox 23.0 on ubuntu 12.04)

  • 2 ŋuɖoɖowo
  • 25 masɔmasɔ sia le wosi
  • 3 views
  • Nuɖoɖo mlɔetɔ rlowrance

more options

I navigate to my google drive and attempt to download a file.

I receive this message:

"The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete."

Downloads work if I use the Chrome browser instead.

I navigate to my google drive and attempt to download a file. I receive this message: "The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete." Downloads work if I use the Chrome browser instead.

All Replies (2)

more options

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Edit > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Edit > Preferences > Privacy > Cookies: "Show Cookies"

cor-el trɔe

more options

That doesn't help.

I cleared the cache and removed the cookies for accounts.google.com.

I retried the download and got exactly the same error.