Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Win7,error every 10sec-1min "Stopped working" - even if not open!!! Tried reinstall, no help.

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ Malevolent

more options

Windows 7 ultimate 64bit, several "clean" installs not doing anything to problem. Comodo Firewall reporting constantly "data.js" and similar being launched by firefox, trying to activate firefox update. Permissons given or denied, same result.

Giving this few more days, then bye bye to this shitty browser that has over time become worse resourcehog than explorer ever was, and hello something else :)

Windows 7 ultimate 64bit, several "clean" installs not doing anything to problem. Comodo Firewall reporting constantly "data.js" and similar being launched by firefox, trying to activate firefox update. Permissons given or denied, same result. Giving this few more days, then bye bye to this shitty browser that has over time become worse resourcehog than explorer ever was, and hello something else :)

All Replies (2)

more options

In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:

  • Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.

Now, a new tab containing your troubleshooting information should open.

  • At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
  • Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!

more options

Here you go hope this helps, all hebrew to me.


Application Basics


Name: Firefox Version: 24.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0

Extensions


Name: Adblock Plus Version: 2.4 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Troubleshooter Version: 1.1a Enabled: true ID: troubleshooter@mozilla.org

Important Modified Preferences


browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.places.smartBookmarksVersion: 4 browser.search.update: false browser.startup.homepage_override.buildID: 20130910160258 browser.startup.homepage_override.mstone: 24.0 browser.tabs.warnOnClose: false dom.mozApps.used: true extensions.lastAppVersion: 24.0 gfx.direct2d.disabled: true gfx.direct3d.last_used_feature_level_idx: 0 layers.acceleration.disabled: true network.cookie.prefsMigrated: true places.database.lastMaintenance: 1382448417 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.npnokiasuiteenabler: 0 privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1382108680

Graphics


Adapter Description: ATI Radeon HD 4800 Series Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM: 1024 ClearType Parameters: Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 400 Device ID: 0x9440 DirectWrite Enabled: false (6.2.9200.16571) Driver Date: 11-16-2012 Driver Version: 8.970.100.7000 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic WebGL Renderer: Google Inc. -- ANGLE (ATI Radeon HD 4800 Series Direct3D9Ex vs_3_0 ps_3_0) Vendor ID: 0x1002 windowLayerManagerRemote: false AzureCanvasBackend: skia AzureContentBackend: none AzureFallbackCanvasBackend: cairo

JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10 Version in use: 4.10

NSS Expected minimum version: 3.15.1 Basic ECC Version in use: 3.15.1 Basic ECC

NSSSMIME Expected minimum version: 3.15.1 Basic ECC Version in use: 3.15.1 Basic ECC

NSSSSL Expected minimum version: 3.15.1 Basic ECC Version in use: 3.15.1 Basic ECC

NSSUTIL Expected minimum version: 3.15.1 Version in use: 3.15.1