Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Have had splotches of color on screen during video playback. This happens in Youtube and other video streams (sporadic).

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 4 views
  • Nuɖoɖo mlɔetɔ cor-el

gsmith
gsmith
more options

There are none of these patterns on my screen using other windows applications. It shows up on the internet browser screens including gmail, and the mentioned video playback sites. It seems to become worse when going to full screen playback on videos.

There are none of these patterns on my screen using other windows applications. It shows up on the internet browser screens including gmail, and the mentioned video playback sites. It seems to become worse when going to full screen playback on videos.

All Replies (2)

Gingerbread Man
Gingerbread Man
more options

Can you provide a screenshot of the issue?

Can you provide some technical details? Type about:support in the address bar and press Enter. Copy the text in the Graphics section to the clipboard and paste it in a reply here.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You can also try to "disable the hardware acceleration" in the Flash Player.

See also:

Flash "Display settings" window: