Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to ... download e-mails from a web hosting domain to my local laptop

  • 2 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ sfhowes

more options

I installed Thunderbird ... and set the e-mail servers (incoming and outgoing). The Thunderbird found the inbox messages at the hosting domain e-mail account. When I click on ... outbox ... it is empty. My sent messages on the hosting domain e-mail are not there.

I installed Thunderbird ... and set the e-mail servers (incoming and outgoing). The Thunderbird found the inbox messages at the hosting domain e-mail account. When I click on ... outbox ... it is empty. My sent messages on the hosting domain e-mail are not there.

All Replies (2)

more options

First off the outbox is where messages go until they are sent. Then they go to the sent folder. If you set your account for POP protocol it only connects to the inbox on the email server. If you want all your folders to sync you have to use IMAP if the provider offers it.

more options

The Outbox in TB is for storing messages to be sent at a later time. If you set up the account as POP, rather than IMAP, only the Inbox will be downloaded. If you send a message from your local laptop, copies are stored in the Sent folder, which is automatically created as soon as the first message is sent.

If you set it up as POP, set it up again as IMAP if you want to see all folders (assuming IMAP is offered by the hosting company).