Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

Why can't I now get all the emails I've been working on over past month or retrieve any of my archive folders?

  • 1 απάντηση
  • 1 έχει αυτό το πρόβλημα
  • 1 προβολή
  • Τελευταία απάντηση από user01229325

jeff49
jeff49
more options

On 6.1.15 I opened my Mozilla Thunderbird email account and the screen invited me to set up a new account - there were no incoming emails or any of the 20+ archive folders I use regularly. It appeared to want me to sign up for another email address (one of Mozilla's partners)which I did not want. It gave me the option to skip and use my current email address which I went ahead with. However, the database was searched and it said there was no trace of the email address I had been using on Mozilla for the past 6 months. The system would not allow me to proceed further without opening a new account. I did that and am getting new emails but I have lost everything else. Any help would be appreciated please.

On 6.1.15 I opened my Mozilla Thunderbird email account and the screen invited me to set up a new account - there were no incoming emails or any of the 20+ archive folders I use regularly. It appeared to want me to sign up for another email address (one of Mozilla's partners)which I did not want. It gave me the option to skip and use my current email address which I went ahead with. However, the database was searched and it said there was no trace of the email address I had been using on Mozilla for the past 6 months. The system would not allow me to proceed further without opening a new account. I did that and am getting new emails but I have lost everything else. Any help would be appreciated please.

Όλες οι απαντήσεις (1)

user01229325
user01229325
more options

See if this helps.

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared