We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to transfer (saved) TB profiles to new HDD

truprecht
truprecht
more options

My laptop HD crashed. I have installed a new HD with all new software (did not use backup). Fortunately I saved my two TB profiles. I copied and pasted my "Profiles" folder into my Thunderbird application data but TB does recognize my old profiles. I need access to my four years of current and archived email. I followed intruction given on the support page but it did not work. Help.

Windows XP3 Thunderbird 31.2.0

My laptop HD crashed. I have installed a new HD with all new software (did not use backup). Fortunately I saved my two TB profiles. I copied and pasted my "Profiles" folder into my Thunderbird application data but TB does recognize my old profiles. I need access to my four years of current and archived email. I followed intruction given on the support page but it did not work. Help. Windows XP3 Thunderbird 31.2.0

All Replies (1)

user1121639
user1121639
more options

Go here for lots of info on Thunderbird profiles.

See the section "Restoring to a different location".