Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Explore says Firefox installation file has virus

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by James

more options

Trying to download firefox the bar at the bottom of browers gets to 99% the bar says it has a virus and deletes the firefox exe file before Firefox can install.

Trying to download firefox the bar at the bottom of browers gets to 99% the bar says it has a virus and deletes the firefox exe file before Firefox can install.

All Replies (1)

more options

Try the full setup as some antivirus clients still occasionally give false positive on the stub installer even though the stub installer has existed since Firefox 18.0

https://www.mozilla.org/firefox/all/