Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Each time I start Firefox an alert appears instructing me that Firefox 36.04 is available for download. I have agreed to this download several times.

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

more options

Whenever Firefox starts an alert for 36.0.4 update appears. I download it, restart Firefox and the alert reappears as well.

Whenever Firefox starts an alert for 36.0.4 update appears. I download it, restart Firefox and the alert reappears as well.

All Replies (1)

more options

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install or update Firefox.