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Cannot delete messages

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by christ1

Petes252
Petes252
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Performed solution below solution and deleted messages return after a few seconds https://support.mozilla.org/en-US/kb/cannot-delete-messages

Performed solution below solution and deleted messages return after a few seconds https://support.mozilla.org/en-US/kb/cannot-delete-messages

All Replies (3)

Zenos
Zenos
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Who is your email provider? Is this an IMAP-connected account?

Petes252
Petes252 Question owner
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My email provider is AT&T

christ1
christ1
  • Top 25 Contributor
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It's possible your mail files are corrupted.

Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup.