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gmail text garbled

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  • 2 have this problem
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  • Last reply by FredMcD

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i started using firefox because google chrome is no longer supported for mac. i have a problem. the main gmail window has the "stared" feature overlapping the text of the subject of the email. it's the subject only, the way it interacts with the type and star / "important" marks for the email. it's garbling my text even though i have not marked the messages with stars or as "important". i can't upload the screen-shot image! please email me and i'll send you the pic....

thanks, tim

i started using firefox because google chrome is no longer supported for mac. i have a problem. the main gmail window has the "stared" feature overlapping the text of the subject of the email. it's the subject only, the way it interacts with the type and star / "important" marks for the email. it's garbling my text even though i have not marked the messages with stars or as "important". i can't upload the screen-shot image! please email me and i'll send you the pic.... thanks, tim

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Check your zoom controls.

<Control> + (plus) enlarge <Control> - (minus) reduce <Control> 0 (zero) restore


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.