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I can't get into my accounts and it tells me the server won't accept my passwords. How can I correct this problem?

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by Wayne Mery

KathyBEE
KathyBEE
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server asks for password, I give it and then it asks for a new password. I try a new one and it won't accept it. What can I do? I don't want to lose everything I have in my folders if I uninstall and then reinstall the program. Please help. This has been going on for over a month now

server asks for password, I give it and then it asks for a new password. I try a new one and it won't accept it. What can I do? I don't want to lose everything I have in my folders if I uninstall and then reinstall the program. Please help. This has been going on for over a month now

All Replies (2)

Zenos
Zenos
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Who is your email provider? Is it outlook or hotmail? If so, see this thread.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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see https://support.mozilla.org/en-US/questions/1147439