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Can't get rid of the new AT&T Take Tour pop up on my home page

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  • 1 has this problem
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  • Last reply by Happy112

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I have spent about 30 to 40 minutes on the phone with AT&T on this problem. They have a new home page and they have a "Take Tour" pop up. I have tried to take the Tour so that it will go away. Every time I tried it with AT&T on the phone, it won't go away. We clear out the history and check on the pop up blocker and no help. They gave up and said that it is a Firefox problem. Of course they are saying that but they may be right. Can you help me?

I have spent about 30 to 40 minutes on the phone with AT&T on this problem. They have a new home page and they have a "Take Tour" pop up. I have tried to take the Tour so that it will go away. Every time I tried it with AT&T on the phone, it won't go away. We clear out the history and check on the pop up blocker and no help. They gave up and said that it is a Firefox problem. Of course they are saying that but they may be right. Can you help me?

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Would you please take a look at   this article   and in particular the section   'Pop-up blocker settings'   ?