We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

On Jun 07/17, on trying to open, Thunderbird offered to set up a new email account. I already have an account and do not want another one. I can't proceed.

rhegerat
rhegerat
more options

Thunderbird offers to set up a new email on gandi.net. When I choose the option at the bottom to proceed to regular email a box pops up with my user name and wanting to set up an account. When I close this and check my contact list is now empty. What happened to my account? Robert

Thunderbird offers to set up a new email on gandi.net. When I choose the option at the bottom to proceed to regular email a box pops up with my user name and wanting to set up an account. When I close this and check my contact list is now empty. What happened to my account? Robert

All Replies (1)

user01229325
user01229325
more options

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared