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won't send email via aol from my newspaper reader

EmersonBiggies
EmersonBiggies
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To send newspaper articles from my browser via aol I get the message that AOL might not be able to handle a file of this size. When I read the newspaper in AOL's browser, I can send the article just fine. Yes my "MAILTO" is set for AOL. Thanks

To send newspaper articles from my browser via aol I get the message that AOL might not be able to handle a file of this size. When I read the newspaper in AOL's browser, I can send the article just fine. Yes my "MAILTO" is set for AOL. Thanks

All Replies (2)

Shadow110
Shadow110
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Is it displaying the size of the file you are attempting to send ? IF not can you save this file so we can determine what the size of the file is. AOL has a 25meg limit and that would include headers and any info you type to describe what you are mailing.

Confirm if this is a Firefox ESR please .

Please clear your cookies and cache : https://support.mozilla.org/en-US/kb/Template:clearCookiesCache https://support.mozilla.org/en-US/kb/how-clear-firefox-cache#w_clear-the-cache try https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems and https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Please let us know if this solved your issue or if need further assistance.

EmersonBiggies
EmersonBiggies Question owner
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Have cleared cookies and superfluous junk files. ESR 52.2.1 (32 bit) Windows XP. I can use the clip function and save the article along with the picture as an HTML document that is 278K in size, much below the 25 meg limit. The first error I get when I try to email the document says:"The file may not be supported by AOL. AOL will try to open it as a text file if you choose to do so" Hitting next results in the message "File is too large for AOL to open" I'm more worried that "NOT SUPPORTED" thingee. I'm going to call the newspaper and see if they can help with this. Thanks PKSHADOW for your time. If I find out I will return with the answer!