Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Need to allow javascript

  • 21 replies
  • 72 have this problem
  • 120 views
  • Last reply by Tom Cluster

Amylogamy
Amylogamy
more options

Hi,

My bank just updated some features on their website and now I cannot access it because it is telling me that I need JavaScript. I have tried a couple of things but it is very confusing and nothing has worked. The features work OK on Internet Explorer which I hate to use. According to what I have read JavaScript works on Firefox but it is not working for me. I get this image on the lower right corner of my screen every time I tried to use the drop down menu and the drop down menu on this page of my bank does not work.

Could you please help me?

Thank you,

Amy

Hi, My bank just updated some features on their website and now I cannot access it because it is telling me that I need JavaScript. I have tried a couple of things but it is very confusing and nothing has worked. The features work OK on Internet Explorer which I hate to use. According to what I have read JavaScript works on Firefox but it is not working for me. I get this image on the lower right corner of my screen every time I tried to use the drop down menu and the drop down menu on this page of my bank does not work. Could you please help me? Thank you, Amy
Attached screenshots

Modified by Amylogamy

Chosen solution

Hi,

My problem was solved with the last update from Firefox. Not the one a couple of days ago but the one before that.

Read this answer in context 👍 0

All Replies (1)

Tom Cluster
Tom Cluster
more options

Thank you pscher2000! I had no blockers, but rather than copying files I used the "Refresh Firefox" option on this url: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

It worked! I'm on Firefox 58.0. I really appreciate your help. 

      Tom Cluster.
  1. 1
  2. 2