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after update & 5 reinstalls it won't open

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

jimshef
jimshef
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Updated this morning. After it acts like it will open but nothing happens. Uninstalled and deleated all mozilla docs and reinstalled many tin=mes. Still acts like it will open but nothing happens.

Jim

Updated this morning. After it acts like it will open but nothing happens. Uninstalled and deleated all mozilla docs and reinstalled many tin=mes. Still acts like it will open but nothing happens. Jim

All Replies (2)

philipp
philipp
  • Moderator
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hi, since this is often a symptom of malicious software active on a system, please run a scan with various other security tools like the free version of malwarebytes, adwcleaner & eset online one-time scanner.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.