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I can not authenticate on the firefox support site 2

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by Shadow110

felixtmp2
felixtmp2
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I'm sorry to do this but it's the only way I found to answer. I can not authenticate myself at https://support.mozilla.org. To put it more clearly, I can ask a question but I can not answer since I can not authenticate myself. You can ask a question here without having an account but to answer one is needed and here is where the fault is. The password does not work. No matter how many times you restart it, it does not work. The only contact address I have found is mozspaces@mozilla.com. To clarify more, it has nothing to do with Sync or anything else. It is with support.mozilla.org, that is, this site.

I'm sorry to do this but it's the only way I found to answer. I can not authenticate myself at https://support.mozilla.org. To put it more clearly, I can ask a question but I can not answer since I can not authenticate myself. You can ask a question here without having an account but to answer one is needed and here is where the fault is. The password does not work. No matter how many times you restart it, it does not work. The only contact address I have found is mozspaces@mozilla.com. To clarify more, it has nothing to do with Sync or anything else. It is with support.mozilla.org, that is, this site.

All Replies (3)

James
James
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  • Top 10 Contributor
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You need to activate the account with the email sent to the email address used to create the account.

felixtmp2
felixtmp2 Question owner
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Is not that. This is the only one of the three that I have created that works. All are activated, simply the password does not work even though all has the same password.

Shadow110
Shadow110
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If you have a bug, file a bug report. https://bugzilla.mozilla.org/ Bug Writing Guidelines : https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines

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