Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Custom Notication Sound won't play

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

whatbringsyouhere
whatbringsyouhere
more options

Volumes are on, Volume Mixer is 100 all Playing the "Default system sound for new mail" is alright, it plays the notification but its too quiet I used an .mp3 file and nothing happens, not a single sound. Help

Volumes are on, Volume Mixer is 100 all Playing the "Default system sound for new mail" is alright, it plays the notification but its too quiet I used an .mp3 file and nothing happens, not a single sound. Help

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

The custom sound has to be a wav file. An mp3 can be converted to a wav file, or, more complex, a wav header can be added to an mp3. The first method is easier, and there are several free programs to do it.