Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

File(s) damaged? Problems starting firefox

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by buero14

buero14
buero14
more options

Hello, I am still running Win7. After this morning reboot, firefox did not start, messaging: "Der Prozedureinsprungspunkt "sql3lite_database_file_object" wurde in der DLL "nss3.dll" nicht gefunden. After that a message windows says: "Couldn't load" XPCOM. I tried to reinstall firefox downloading it with another browser, but the installation (I am now working with) seems to be somehow parallel, i.e. I don't have my profile and extensions, passwords, etc. And the look ist different.

Thanks in davance for any help.

Hello, I am still running Win7. After this morning reboot, firefox did not start, messaging: "Der Prozedureinsprungspunkt "sql3lite_database_file_object" wurde in der DLL "nss3.dll" nicht gefunden. After that a message windows says: "Couldn't load" XPCOM. I tried to reinstall firefox downloading it with another browser, but the installation (I am now working with) seems to be somehow parallel, i.e. I don't have my profile and extensions, passwords, etc. And the look ist different. Thanks in davance for any help.

Chosen solution

Ok, the other Browser simply installed the 32bit-Version on my computer. Downloading the 64bit version and choosing the installation path solved my problems.

Read this answer in context 👍 0

All Replies (2)

buero14
buero14 Question owner
more options

buero14 said
Hello, I am still running Win7. After this morning reboot, firefox did not start, messaging: "Der Prozedureinsprungspunkt "sql3lite_database_file_object" wurde in der DLL "nss3.dll" nicht gefunden. After that a message windows says: "Couldn't load" XPCOM. I tried to reinstall firefox downloading it with another browser, but the installation (I am now working with) seems to be somehow parallel, i.e. I don't have my profile and extensions, passwords, etc. And the look ist different. Thanks in davance for any help.

In the meantime, I have figured out that the renewly installed Firefox is located in C:\Program Files\Mozilla Firefox, my old (not working) one in C:\Program Files (x86)\Mozilla Firefox.

Can I somehow tell the installer to use C:\Program Files (x86)\Mozilla Firefox instead of C:\Program Files\Mozilla Firefox? If yes, will this affect my profile?

Can I import my profile to my new installation alternatively?

Thanks again.

buero14
buero14 Question owner
more options

Chosen Solution

Ok, the other Browser simply installed the 32bit-Version on my computer. Downloading the 64bit version and choosing the installation path solved my problems.