We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Problems Migrating Data

  • 3 replies
  • 0 have this problem
  • Last reply by Stans

Andrew Waller
Andrew Waller
more options

Moved to new country (UK) took TB data with me as instructed. Installed TB did put in email data. Uploaded TB data as per instructions. Opened TB and put in email password etc. All my current emails show up no problems and email account appears to work but none of the uploaded data appears even though it took 15 min to upload. It feels like it was uploaded to the 'wrong' place but I uploaded the data it to the TB folder as instructed. Any idea what I did wrong??

Moved to new country (UK) took TB data with me as instructed. Installed TB did put in email data. Uploaded TB data as per instructions. Opened TB and put in email password etc. All my current emails show up no problems and email account appears to work but none of the uploaded data appears even though it took 15 min to upload. It feels like it was uploaded to the 'wrong' place but I uploaded the data it to the TB folder as instructed. Any idea what I did wrong??

All Replies (3)

Andrew Waller
Andrew Waller Question owner
more options

Update: I found the profile information folder and moved it to where the other profiles are. Now I guess I need to know how to change profiles.

Andrew Waller
Andrew Waller Question owner
more options

Profile manager can't see the profile folder I added to the rest of the profiles so I'm stumped a bit

Stans
Stans
more options

In Profile Manager, create a new profile then point it to that folder.