We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Lost email moving from one folder to another

  • 2 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 jasedchin

more options

This is what I did. TB is set up with imap to ProtonMail Took TB Offline. Moved emails from Local Folders to ProtonMail inbox. Put TB back online TB started to sync up, however timed out and all emails were lost.

Is there any way to recover them? There were about 25k emails over several years.

This is what I did. TB is set up with imap to ProtonMail Took TB Offline. Moved emails from Local Folders to ProtonMail inbox. Put TB back online TB started to sync up, however timed out and all emails were lost. Is there any way to recover them? There were about 25k emails over several years.

所有回复 (2)

more options

Did you move folders in the profile (i.e. in your filesystem using your file manager), or did you move messages in Thunderbird?

Did you move messages, or folders?

You can't move folders in the profile into IMAP-based accounts. When Thunderbird goes back online, if there's a difference between the contents of the folders in Thunderbird and in the server, then the server wins.

You'd have to move those messages within Thunderbird, so it can post the transferred content to the appropriate servers.

And with email it seems you need to do it with many moves of small numbers of messages. That's partially why I am averse to moving folders.

more options

Thanks for that. Good to know. I managed to recover my emails from a backup. I tried moving just emails all at once but will move the emails in small numbers from now on.

Bit of a pain but oh well.