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Messages in inbox are not showing

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  • 2 have this problem
  • 4 views
  • Last reply by Trish

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Hi there, thanks in advance for your help. I don't know what I did but I can no longer see my messages in my inbox and that includes any new messages that come through. I can see the number count of messages that are in there and I can see a number count of the new messages that have come in but no message. No new messages or any of my previous ones. If I do a search on any words in the search box, any messages that match that do come up and I can see them but I don't know what to search for new messages that will come in because I don't know who they may have come from. I do have another email account and that one is working fine. I'm wondering if the messages are sitting invisible somewhere and i have just pushed something I shouldn't have on that account. Also when I click on folders on the affected account like 'sent' etc, the messages in these folders so up absolutely fine. Any ideas? Thanks so much for your help

Hi there, thanks in advance for your help. I don't know what I did but I can no longer see my messages in my inbox and that includes any new messages that come through. I can see the number count of messages that are in there and I can see a number count of the new messages that have come in but no message. No new messages or any of my previous ones. If I do a search on any words in the search box, any messages that match that do come up and I can see them but I don't know what to search for new messages that will come in because I don't know who they may have come from. I do have another email account and that one is working fine. I'm wondering if the messages are sitting invisible somewhere and i have just pushed something I shouldn't have on that account. Also when I click on folders on the affected account like 'sent' etc, the messages in these folders so up absolutely fine. Any ideas? Thanks so much for your help

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Hello, I have uploaded a screenshot

Modified by Trish

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