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Can't get old profile to work

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  • Last reply by t2nrsg5nr8

t2nrsg5nr8
t2nrsg5nr8
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Had to re-install Windows 10 Pro 64 bit. Saved Tbird Profiles folder to USB thumb drive. Re-installed Windows then installed latest Tbird version (same one I was using). Opened Choose User Profile > Selected Create Profile > Selected Use the selected profile... > Exited Choose User Profile.

Then went to the thumb drive > Opened a profile folder > Copied everything > Then pasted it into the new profile folder I had just created. Opened TBird but it didn't have any of my settings or emails.

The thumb drive had 3 profile folders in it so I repeated these steps for each folder. But still didn't get my settings, etc.

What am I doing wrong?

Had to re-install Windows 10 Pro 64 bit. Saved Tbird Profiles folder to USB thumb drive. Re-installed Windows then installed latest Tbird version (same one I was using). Opened Choose User Profile > Selected Create Profile > Selected Use the selected profile... > Exited Choose User Profile. Then went to the thumb drive > Opened a profile folder > Copied everything > Then pasted it into the new profile folder I had just created. Opened TBird but it didn't have any of my settings or emails. The thumb drive had 3 profile folders in it so I repeated these steps for each folder. But still didn't get my settings, etc. What am I doing wrong?

Chosen solution

have you tried opening the troubleshooting information on the help menu and clicking the open profile button to ensure you are copying stuff into the profile that is actually being used?

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Matt
Matt
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Chosen Solution

have you tried opening the troubleshooting information on the help menu and clicking the open profile button to ensure you are copying stuff into the profile that is actually being used?

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t2nrsg5nr8
t2nrsg5nr8 Question owner
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Thanks for the quick response. I hadn't thought of that. I checked and it wasn't using the correct profile. Got it switched now and I'm back in business. Thanks again!

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