Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Emails stop downloading

  • 1 reply
  • 0 have this problem
  • Last reply by Perry

more options

When I open Thunderbird, new emails download fine from multiple accounts (from 3 different ISPs), but after a time which varies, Thunderbird no longer fetches new emails and even the cloud icon (Get Messages) no longer works forcing me to close and reopen Thunderbird which then will download new emails again.. I checked settings, and all look fine. I have used Thunderbird for many years and this is the first time it has happened. Any ideas? Using Windows 10 Home 19045.5011, Thunderbird 128.3.1esr (64-bit). Any help appreciated

When I open Thunderbird, new emails download fine from multiple accounts (from 3 different ISPs), but after a time which varies, Thunderbird no longer fetches new emails and even the cloud icon (Get Messages) no longer works forcing me to close and reopen Thunderbird which then will download new emails again.. I checked settings, and all look fine. I have used Thunderbird for many years and this is the first time it has happened. Any ideas? Using Windows 10 Home 19045.5011, Thunderbird 128.3.1esr (64-bit). Any help appreciated

All Replies (1)

more options

No guidance from anyone on how to deal with this? Is there a way to download a previous version before the issues began?

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.