Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot export/import mail between two thunderbird installations

  • 1 reply
  • 9 have this problem
  • 38 views
  • Last reply by gchunt

gchunt
gchunt
more options

My Ubuntu computer's network interface has failed. I need to address that. Before doing so, possibly with an OS re-install, I need to export my (thunderbird) email.

Since my configuration is 2.9GB (i.e, > 2GB), I can't use the zip file. So I have rsync'd the email profile to a USB stick.

I want to import this into a clean new thunderbird location on another Ubuntu machine. I can find no way for Tb to import the copied files. Going through the documented procedure, Import Tool -> Import from another Tb installation -> Choose a profile folder -> "Import failed unexpectedly, more information may be available in the Error Console."

Where is the Error Console? I must be doing something simple and wrong. What is it? Or should I give up on Tb completely?

My Ubuntu computer's network interface has failed. I need to address that. Before doing so, possibly with an OS re-install, I need to export my (thunderbird) email. Since my configuration is 2.9GB (i.e, > 2GB), I can't use the zip file. So I have rsync'd the email profile to a USB stick. I want to import this into a clean new thunderbird location on another Ubuntu machine. I can find no way for Tb to import the copied files. Going through the documented procedure, Import Tool -> Import from another Tb installation -> Choose a profile folder -> "Import failed unexpectedly, more information may be available in the Error Console." Where is the Error Console? I must be doing something simple and wrong. What is it? Or should I give up on Tb completely?

Chosen solution

After repeated tries, this eventually completed. I have no idea how or why. I did find the Error console, but there was no useful information there.

Read this answer in context 👍 0

All Replies (1)

gchunt
gchunt Question owner
more options

Chosen Solution

After repeated tries, this eventually completed. I have no idea how or why. I did find the Error console, but there was no useful information there.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.