Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I've suddenly lost capacity to 'reply' to a message.

more options

I suddenly find I can't reply to an email message. The 'reply' key has just disappeared from the message I have written and want to send.

I suddenly find I can't reply to an email message. The 'reply' key has just disappeared from the message I have written and want to send.

All Replies (2)

more options

Use Ctrl+R for the time being until you resolve the problem.

Helpful?

more options

Hi Gillian,

If you have already written a reply message, you must have given a "reply" command. Are you looking for a "Send" button now? Could you post a screen pic with private information concealed?

You can send by using the keyboard. On a Mac, the key combination is command+return. I don't know about Windows.

You can also customize toolbars to display the buttons that you need.

Rick

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.