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Open message in conversation

  • 2 replies
  • 1 has this problem
  • Last reply by sfhowes

Pavel Shadiul
Pavel Shadiul
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Hello,

we have been using Thunderbird for over 3 years. Recently there appeared an issue where there is no option to Open Message in Conversation. Some older emails have this option, but new incoming emails dont have. Since I have many emails daily this issue slows down my work. If you are able to resolve this I can make a little donation for you.

Thanks.

Hello, we have been using Thunderbird for over 3 years. Recently there appeared an issue where there is no option to Open Message in Conversation. Some older emails have this option, but new incoming emails dont have. Since I have many emails daily this issue slows down my work. If you are able to resolve this I can make a little donation for you. Thanks.

All Replies (2)

Mapenzi
Mapenzi
  • Top 25 Contributor
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Do a diagnostic test by running Thunderbird in "Troubleshoot mode" https://mzl.la/3AbU5jz

Helpful?

sfhowes
sfhowes
  • Top 10 Contributor
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Open Message in Conversation depends on the Global Search database. Try rebuilding the database and see if it improves.

https://support.mozilla.org/en-US/kb/rebuilding-global-database

Helpful?

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