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Passeword problem

  • 8 replies
  • 0 have this problem
  • Last reply by A1A1

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Hello, Since this morning Thunderbird asks for my password everytime I click on my email logo to look at my emails. When I enter the password I can have access to my emails which semm to come in normally. If I close Thunderbird down and come back two minutes later it asks for the password again and so on. Can someone tell me how I can stop this ? Thank You. P.B.

Hello, Since this morning Thunderbird asks for my password everytime I click on my email logo to look at my emails. When I enter the password I can have access to my emails which semm to come in normally. If I close Thunderbird down and come back two minutes later it asks for the password again and so on. Can someone tell me how I can stop this ? Thank You. P.B.

All Replies (8)

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Is this an IMAP or POP account? Operating System? Which version of TB are you using?

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You may also want to check that your passwords are still held by TB: Checking passwords can be done by accessing the Hamburger icon (top right)/Settings/Search for 'Password'/Saved Passwords/Show Passwords (use your windows log in to access the information).

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Hello, Thanks for your reply, but I don't have a Hamburger icon. Regards, P.B.

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A1A1 said

I don't have a Hamburger icon.

Attached. Please answer the questions asked.

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Hello, Yes the passeword is registered there.

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Please answer the questions asked.

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It is IMAP and POP Version Version 128.6.0esr I don't know what system it is.

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Any news ?

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