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Thunderbird crashes.

  • 4 replies
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  • 4 views
  • Last reply by jafro577

jafro577
jafro577
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Hello,

I am using Thunderbird on a Win 10 PC, with Bitdefender AV. Thunderbird crashes shortly after opening, generally within a few, say 10s. Crash reports are generated and sent.

The most recent are; bp-f3259bbe-b088-477a-b6da-aa4550250119⁩ bp-95774bbe-10bb-4026-be18-685030250119⁩ bp-f62abd3b-4597-417d-b05c-36ff30250119⁩ bp-55073989-ed27-4b83-a4ac-d677a0250116⁩ bp-601e3185-8abd-4123-b3a2-5dfa10250116⁩ bp-b3c6d9bd-55a3-420a-b917-937aa0250114⁩

The crashes continue when safe mode is used. Nothing else seems to be affected.

Any help and advice would be appreciated.

Charlie.

Hello, I am using Thunderbird on a Win 10 PC, with Bitdefender AV. Thunderbird crashes shortly after opening, generally within a few, say 10s. Crash reports are generated and sent. The most recent are; bp-f3259bbe-b088-477a-b6da-aa4550250119⁩ bp-95774bbe-10bb-4026-be18-685030250119⁩ bp-f62abd3b-4597-417d-b05c-36ff30250119⁩ bp-55073989-ed27-4b83-a4ac-d677a0250116⁩ bp-601e3185-8abd-4123-b3a2-5dfa10250116⁩ bp-b3c6d9bd-55a3-420a-b917-937aa0250114⁩ The crashes continue when safe mode is used. Nothing else seems to be affected. Any help and advice would be appreciated. Charlie.

Chosen solution

jafro577 said
Hi frisee, Thanks for the suggestion. I have implemented it and now wait to see what happens. Charlie.

Good results?

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All Replies (4)

frisée
frisée
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Bitdefender causing crashes - https://support.mozilla.org/en-US/questions/1486677

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jafro577
jafro577 Question owner
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Hi frisee,

Thanks for the suggestion. I have implemented it and now wait to see what happens.

Charlie.

Helpful?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Chosen Solution

jafro577 said
Hi frisee, Thanks for the suggestion. I have implemented it and now wait to see what happens. Charlie.

Good results?

Helpful?

jafro577
jafro577 Question owner
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Stopping Bitdefender scanning the Profiles folder has fixed it. Many thanks.

Charlie.

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