Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Is there a problem using Thunderbird with Windows 7?

  • 6 replies
  • 0 have this problem
  • 9 views
  • Last reply by graham65

more options

Over the last few months, sending and receiving emails has developed a problem with it taking ages. This isn't all the time, just occasionally, but it is often enough to be irritating. I never had this problem before. My pc uses Windows 7 - has an update to Thunderbird been produced that doen't like the old OS? Should I go back to an older version of Thunderbird? I have a similar problem (not working with Win 7) with other programs (eg Garmin), and I have to ignore notification of updates on them to keep them working. The older version of Garmin works fine with Win 7.

Please note I use Mailwasher before I start Thunderbird. Mailwasher allows me to see if there are any emails waiting for me on (I assume) my ISP's server. I can then delete those I dont want or are suspicious of, before they get on my pc. Having deleted those, I can then start Thunderbird, and I tell Thunderbird to download the remaining emails, not Thunderbird downloading automatically. I dont have any problems with Mailwasher itself, just the moving either way of emails

Thankyou for any help

Over the last few months, sending and receiving emails has developed a problem with it taking ages. This isn't all the time, just occasionally, but it is often enough to be irritating. I never had this problem before. My pc uses Windows 7 - has an update to Thunderbird been produced that doen't like the old OS? Should I go back to an older version of Thunderbird? I have a similar problem (not working with Win 7) with other programs (eg Garmin), and I have to ignore notification of updates on them to keep them working. The older version of Garmin works fine with Win 7. Please note I use Mailwasher before I start Thunderbird. Mailwasher allows me to see if there are any emails waiting for me on (I assume) my ISP's server. I can then delete those I dont want or are suspicious of, before they get on my pc. Having deleted those, I can then start Thunderbird, and I tell Thunderbird to download the remaining emails, not Thunderbird downloading automatically. I dont have any problems with Mailwasher itself, just the moving either way of emails Thankyou for any help

All Replies (6)

more options

I cannot answer all your concerns, but I can share that version 115 is the last release that supports windows 7.

Helpful?

more options

Hello David, thanks for your help. Just to clarify, my version of Thunderbird is 115.10.1 - is that a later version than 115, or did you just not put the full version number? If it is a later version, is there a way of going back to your version?

Regards and thanks

Helpful?

more options

You're fine. I only meant that release 115 and it's updates are the last release. I regret the confusion.

Helpful?

more options

Thankyou David, particularly for that warning about 115 being the last version to work with Win 7. Perhaps I should change my question to "how do I stop automatic updating of Thunderbird before it goes to version 116?" That way I stay on 115.

Anyway, once again, thankyou

Helpful?

more options

First, if all goes as planned, it won't attempt to upgrade beyond 115. However, if you click settings>general there is a setting near the bottom of that pane where you can specify not to autoupdate.

Helpful?

more options

Thanks David. It may not have solved the original problem, but at least I have been warned about not updating Thunderbird. I think this closes this problem

Regards

Graham

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.