POP/IMAP trouble - two accounts
Hello
I recently had some trouble with my e-mail that was supposedly remedied by switching from POP to IMAP. However, I think I fucked it up. Please see the picture. (The uppermost account is the POP, the lower the IMAP.)
Somehow many of the messages got duplicated or otherwise messed up in the transfer. (I have confirmed the existence of duplicate e-mails in the IMAP account.)
I think the simplest thing would be to delete both accounts and start over again with a new IMAP account that will just download all the e-mails from the outlook.com IMAP server.
Does this sound right?
All Replies (2)
The nature of a POP3 account is that it retrieves the emails from the Email Server and deletes their existence from there. So, yes, you could delete both but you would probably lose all your emails.
There are several possible ways around this but you should definitely back up all your profiles before trying anything.
It makes no sense to me that creating the IMAP account would have caused any mail duplication at the server. Did you also copy mail from the POP account to the IMAP account in Thunderbird maybe?
What is that weird "POP" folder you have under the Inbox of the POP account and the Trash of the IMAP? You must have created that folder yourself if it appears in the POP account…
Anyway, deleting the IMAP account should be no problem, but deleting the POP account, if you choose to delete both info and data, would cause you to lose all the mail downloaded by that account that's no longer on the server…