Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Damaged Mailbox

  • 2 replies
  • 0 have this problem
  • 4 views
  • Last reply by yolandre1

more options

I use Thunderbird 128.6.1esr (64-bit) on Linux and have a mailbox file that got damaged subsequent to a folder repair attempt.

The mailbox file size report approximately 2,4gb and should contain approximately 853 individual messages, but when importing the file into the Local Folders only 5 messages are displayed.

I tried the following recovery methods to no avail: 1) Using the "Repair Folder" function in Thunderbird. 2) Importing the damaged mailbox file into Apple Mail. 3) Importing the damaged mailbox file into a clean Linux build with Thunderbird 128.6.1esr (64-bit). 4) Importing the damaged mailbox file into a clean Microsoft Windows 10 build using Thunderbird 128.6.1esr (64-bit). 5) Using "mbox2eml" in effort to convert the messages to EML format and then importing the result into a new Local Folder. 6) Using "cutmbox" to split the damaged mailbox file into smaller portions and importing the result into a new Local Folder.

Any and all advice shall be greatly appreciated!

I use Thunderbird 128.6.1esr (64-bit) on Linux and have a mailbox file that got damaged subsequent to a folder repair attempt. The mailbox file size report approximately 2,4gb and should contain approximately 853 individual messages, but when importing the file into the Local Folders only 5 messages are displayed. I tried the following recovery methods to no avail: 1) Using the "Repair Folder" function in Thunderbird. 2) Importing the damaged mailbox file into Apple Mail. 3) Importing the damaged mailbox file into a clean Linux build with Thunderbird 128.6.1esr (64-bit). 4) Importing the damaged mailbox file into a clean Microsoft Windows 10 build using Thunderbird 128.6.1esr (64-bit). 5) Using "mbox2eml" in effort to convert the messages to EML format and then importing the result into a new Local Folder. 6) Using "cutmbox" to split the damaged mailbox file into smaller portions and importing the result into a new Local Folder. Any and all advice shall be greatly appreciated!

All Replies (2)

more options

Not that I expect that to work either, but something you don't seem to have tried is the ImportExportTools add-on:

https://addons.thunderbird.net/thunderbird/addon/importexporttools-ng/

Helpful?

more options

@DavidGG:

Thank for responding and note that I neglected to mention in my original post that ImportExport Tools NG was the absolute first utility applied in effort to recover the damaged mailbox, sadly to no avail.

All the best!

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.