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Cannot snd or forward emails

  • 2 replies
  • 0 have this problem
  • 2 views
  • Last reply by festus11

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Hi, Since my email was updated(thunderbird) when I want to start a new email message when I push 'new email' the new message page pops up. Every thing is there except the send button and the encrypt button is faded out and not operational. I cannot send or forward an existing email that has come in. I can only reply to an email. I have not changed any settings at all and this problem is both on my desk top and lap top as both have Thunderbird email. This problem just recently happened I think from the latest update

I have checked port settings and nothing has changed at all. I really hope someone is able to help. I am not a computor wizz kid. Help needed please. Thanks if you can help

Hi, Since my email was updated(thunderbird) when I want to start a new email message when I push 'new email' the new message page pops up. Every thing is there except the send button and the encrypt button is faded out and not operational. I cannot send or forward an existing email that has come in. I can only reply to an email. I have not changed any settings at all and this problem is both on my desk top and lap top as both have Thunderbird email. This problem just recently happened I think from the latest update I have checked port settings and nothing has changed at all. I really hope someone is able to help. I am not a computor wizz kid. Help needed please. Thanks if you can help
Attached screenshots

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If you add the recipient in the "To" field, then the "Send" button should become clickable.

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Hi, Thanks for your advice but it doesn't alter the problem. The send button is still faded out.

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