
Message count is one more than the number of messages actually displayed
Thunderbird is showing a message count as one more than number actually displayed in the inbox. This is occurring for only one of four email accounts. I did search the forum but didn't turn up anything similar. I tried clearing the startup cache under Troubleshooting Information. I also restarted Thunderbird several times. If I select all messages in the inbox, the selected number is always one less than the total count. I tried deleting 3000 messages from the Trash file followed by Thunderbird restart. A daily machine cold restart has not changed the situation. I always empty the inbox before powering off for the night, but after all messages are deleted, the message count still shows 1. I have noticed the problem for about the last week.
The message count discrepancy doesn't seem to be causing any other problems. I just worry about anomalies. Any ideas? Thank you.
Chosen solution
Never mind. I went to View/Threads/Ignored Threads and a nondisplayed message suddenly appeared. Message count is now as expected.
Read this answer in context 👍 0All Replies (3)
I should have included the following in my original message:
Thunderbird version 128.7.0esr (64-bit) OS: Debian 12.9
Linux Pogo2011d 6.1.0-31-amd64
Unlikely, but his could happen if you have some Quick Filter options selected that would cause all messages but one to match the criteria.
A more likely reason would be that the folder index has erroneous info, which you may fix by re-creating it: right-click on the folder, choose Properties, then click Repair Folder.
Chosen Solution
Never mind. I went to View/Threads/Ignored Threads and a nondisplayed message suddenly appeared. Message count is now as expected.