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Reply storage

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  • Last reply by Matt

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Where do the replied emails are stored? The originals are still in the Inbox with small blue arrows showing they have been replied, but I cannot find where the answers are stored.

Where do the replied emails are stored? The originals are still in the Inbox with small blue arrows showing they have been replied, but I cannot find where the answers are stored.

Chosen solution

They are stored in the folder defined in account settings > composition and storage for sent mail.

Try right clicking the message and selecting open > open message in conversation to see a threaded view with the reply included.

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They are stored in the folder defined in account settings > composition and storage for sent mail.

Try right clicking the message and selecting open > open message in conversation to see a threaded view with the reply included.

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In Folder Pane. the accounts 'Sent' folder should store sent emails. That 'Sent' folder may be called 'Sent Mail' or 'Sent Items' etc If a pop account it will be called 'Sent'. If an imap account it usually uses whatever is the name used by the server eg: 'Sent' or 'Sent Mail' or 'Sent Items' etc

In Account Settings Select 'Copies & Folders' for the account Typically the following is selected:

Select checkbox: 'Place a copy in' If pop account select 'Sent folder on' and choose same pop account. If imap account select 'Other' and choose eg: 'Sent on pop account name'

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Thanks for taking the time to help me, but I cannot follow your instructions: in Account Settings there is no 'Copies & Folders' to be selected.

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danetjan said

Thanks for taking the time to help me, but I cannot follow your instructions: in Account Settings there is no 'Copies & Folders' to be selected.

I think have another look. I have never seen an account settings without one. TO help here iso ne of my accounts as it appears in account settings.

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