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I am unable to uninstall Firefox. I have tried my add/remove programs and have tried the intsruction given to manually run C:\Program Files\Mozilla Firefox\uninstall\helper.exe. and it will not run. Firefox is the only program I am not able to uninstall u

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  • Last reply by Bob-E

AnonymousUser
AnonymousUser
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I am unable to uninstall Firefox. I have tried my add/remove programs and have tried the intsruction given to manually run C:\Program Files\Mozilla Firefox\uninstall\helper.exe. and it will not run. Firefox is the only program I am not able to uninstall using the normal methods

This happened

Just once or twice

today

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; SIMBAR={357DAD02-321A-4E1D-8305-C8CE3D8CA934}; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 2.8; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

I am unable to uninstall Firefox. I have tried my add/remove programs and have tried the intsruction given to manually run C:\Program Files\Mozilla Firefox\uninstall\helper.exe. and it will not run. Firefox is the only program I am not able to uninstall using the normal methods == This happened == Just once or twice == today == == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; SIMBAR={357DAD02-321A-4E1D-8305-C8CE3D8CA934}; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 2.8; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Chosen solution

I'v tried the run C:\Program Files\Mozilla Firefox\uninstall\helper.exe. it doesn't work.

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All Replies (3)

AnonymousUser
AnonymousUser Question owner
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Chosen Solution

I'v tried the run C:\Program Files\Mozilla Firefox\uninstall\helper.exe. it doesn't work.

AlleyKat
AlleyKat
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The MozillaZine KB article on uninstallation also contains instructions for manual uninstallation (deleting files and profiles): MozillaZine - Uninstall Firefox - On Windows

I hope this helps you clean it out properly - if not, just ask and we'll help with further suggestions.

Bob-E
Bob-E
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Try reinstalling firefox under the standard mode. Then you might be able to uninstall it completely if you want. There may be bug, just not sure if it's in custom mode or firefox in general.

Modified by Bob-E