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I can sign into hotmail but can not open mail

  • 2 replies
  • 106 have this problem
  • 2 views
  • Last reply by Gabe_66

pkbassman
pkbassman
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I can sign into hotmail and have the mail line show with the from and subject but when I click on the mail it will not open

I can sign into hotmail and have the mail line show with the from and subject but when I click on the mail it will not open

All Replies (2)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Gabe_66
Gabe_66
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For me it was the VDownloader 1.0.0.1 Plug-In, it took a while but I finally figure it out that this plug-in was causing the same problem that you describe.

Hope I could help.