Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am unable to update Firefox, and "automatically check for updates" is grayed out on my Mac OS X v10.5.8 where I still have Firefox 3.0.1.

  • 1 reply
  • 5 have this problem
  • 3 views
  • Last reply by cor-el

Anjimator
Anjimator
more options

I find in the update history that I have not had an update since a failed attempt in 2009.

Today I am having trouble downloading a dmg file and discovered this problem with Firefox. I don't know if my old version of Firefox is the cause but want to get updated anyway.

I find in the update history that I have not had an update since a failed attempt in 2009. Today I am having trouble downloading a dmg file and discovered this problem with Firefox. I don't know if my old version of Firefox is the cause but want to get updated anyway.

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.