Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

i really need to speak to a customer service rep! questions not answered on site and the instructions given i cannot access !

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by Matt_G

rpitts
rpitts
more options

my windstream home page is not right when i log on. the help pg says to click on firefox .. click ..tools ect.... there is no option that says tools at all!


title edited by a moderator to get rid of the excessive punctuation marks

my windstream home page is not right when i log on. the help pg says to click on firefox .. click ..tools ect.... there is no option that says tools at all! ''title edited by a moderator to get rid of the excessive punctuation marks''

Modified by the-edmeister

Chosen solution

Hi rpitts,

Do you have the Firefox menu in the upper left hand corner? If you do, all you have to do is hit Alt to temporarily enable the other menus. That will give you access to the Tools menu.

If you'd like these menus to be available all the time, you can go to Firefox > Options and enable the Menu bar.

Hopefully this helps!

Read this answer in context 👍 2

All Replies (1)

Matt_G
Matt_G
more options

Chosen Solution

Hi rpitts,

Do you have the Firefox menu in the upper left hand corner? If you do, all you have to do is hit Alt to temporarily enable the other menus. That will give you access to the Tools menu.

If you'd like these menus to be available all the time, you can go to Firefox > Options and enable the Menu bar.

Hopefully this helps!