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My server is Rogers, the technical told me to contact Firefox, I can not login into my rogers/yahoo account. I receive "incorrect password" r something to tha

  • 2 replies
  • 1 has this problem
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  • Last reply by cor-el

mizelaineous
mizelaineous
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I have great difficultly logging into rogers/yahoo mail. My password is not recognized, and/or even though I have checked the box "remember me on this computer" it does not hold

I have great difficultly logging into rogers/yahoo mail. My password is not recognized, and/or even though I have checked the box "remember me on this computer" it does not hold

All Replies (2)

user633449
user633449
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First, please update to Firefox 18. Update Firefox to the latest release

Then Reset Firefox. Refresh Firefox - reset add-ons and settings

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

You can check if there are entries in the password manager with an empty user name.

Make sure that you haven't saved multiple (uppercase, lowercase) versions of that name and password.

Remove saved Password(s):

  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"

If you click "Never" then you create an exception that needs to be removed.