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Firefox is failing to let me access high security web sites. Such as credit card, Express Scripts and a few more.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

Lewis Adams
Lewis Adams
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I get message back, Unable to find server, we are having problems with server. If I use IE ihave no problems getting on.

I get message back, Unable to find server, we are having problems with server. If I use IE ihave no problems getting on.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Are you saying this only affects secure (HTTPS) sites? Actually this support site is a secure site... It only affects financially sensitive sites?

Could you check your connection setting here:

orange Firefox button (or Tools menu) > Options > Advanced > Network > "Settings" button

If there are any peculiar settings here, return to "No Proxy" and see whether that makes any difference.

Do you have any security-related extensions? They would be listed here:

orange Firefox button (or Tools menu) > Add-ons > Extensions category

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that your security software firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.