We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have been hitting a button (File) to pull my email from pop.gmail, i dont see this button any more.

neiman
neiman
more options

wHEN I ENTERED MOZILLA EMAIL PAGE, ON THE TOP LEFT , I HIT FILE , AND AN OPTION TO GET (IMPORT) MY OUTLOOK EXPRESS MAIL FROM pop.gmail WAS AVAILABLE. and see it in mozilla MAIL; now, i dont seem to see thIS FILE BUTTON anymore?

wHEN I ENTERED MOZILLA EMAIL PAGE, ON THE TOP LEFT , I HIT FILE , AND AN OPTION TO GET (IMPORT) MY OUTLOOK EXPRESS MAIL FROM pop.gmail WAS AVAILABLE. and see it in mozilla MAIL; now, i dont seem to see thIS FILE BUTTON anymore?

Chosen solution

Are you missing the entire Menu Bar with File-Edit-View etc? If so pressing the alt key or F10 should make it appear. When it does select View-Toolbars and click the Menu Bar back on. If you do not have the Mail Toolbar I would turn that on too. It has a get mail button on it.

Read this answer in context 👍 0

All Replies (3)

user01229325
user01229325
more options

Chosen Solution

Are you missing the entire Menu Bar with File-Edit-View etc? If so pressing the alt key or F10 should make it appear. When it does select View-Toolbars and click the Menu Bar back on. If you do not have the Mail Toolbar I would turn that on too. It has a get mail button on it.

neiman
neiman Question owner
more options

sO WHEN I HIT F10, I GET THE TOOL BAR, AND IT SHIPS IT OVER, BUT WHERE DO I LOOK FOR IT? UNDER LOCAL FOLDER--INBOX, OR OULOOK EXPRESS IMPORT- INBOX (or outlook express import0- inbox)?

user01229325
user01229325
more options

I guess we need to define what you really are doing. Are you just getting your mail or actually importing old mail from an old account. These are two different things. If getting mail the default is to go into your inbox for that account. I cannot begin to guess if you have changed the default location.

How about locating your caps lock and turning that off. :) It would make reading you messages easier.