Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

I clicked for a site to not display a text box anymore, and now it doesn't work, so I need to undo the YES I chose on that box.

  • 2 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de BeaTurrieta

BeaTurrieta
BeaTurrieta
more options

I was on youravon.com submitting replacements. Every time you submit them, a pop up box comes up and says "Are you sure you want to proceed" and you have to click "ok". After the second time I did that, Firefox popped up a box saying something like "do you want to turn off this text box?", and I thought YES! Then I won't have to keep clicking OK. Well, now I can't click OK because the box doesn't come up, so now I can't submit anything from that part of the site.

I was on youravon.com submitting replacements. Every time you submit them, a pop up box comes up and says "Are you sure you want to proceed" and you have to click "ok". After the second time I did that, Firefox popped up a box saying something like "do you want to turn off this text box?", and I thought YES! Then I won't have to keep clicking OK. Well, now I can't click OK because the box doesn't come up, so now I can't submit anything from that part of the site.

Solución elegida

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then Clear Recent History....
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (2)

Diego Victor
Diego Victor
more options

Solución elegida

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then Clear Recent History....
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

BeaTurrieta
BeaTurrieta Autor de la pregunta
more options

I closed out and opened it back up and it worked! Thanks!