Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox does not recognize my finger print reader for passwords

wjmasterson3717
wjmasterson3717
more options

My lap top has a finger print reader into which I code all my passwords. When I use Explorer my finger print reader works fine, but when I use Firefox as my browser the finger print reader does not work

My lap top has a finger print reader into which I code all my passwords. When I use Explorer my finger print reader works fine, but when I use Firefox as my browser the finger print reader does not work

Todas las respuestas (2)

the-edmeister
the-edmeister
  • Moderator
more options

Check for an update for that fingerprint software or look for a Firefox specific add-on for that software.

wjmasterson3717
wjmasterson3717 Autor de la pregunta
more options

I looked for software and found a suggestion which I down loaded. Now the finger print reader does not work either on Internet Explorer or on Firefox. So I had to do a reset to an early time to get rid of that soft ware. We are back to where I started, with the finger print reader working fine on Explorer 11 and it does not work at all on FireFox. There must be some work around, has this not occurred with other folks.