Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I attach a document to an e-mail, the document screen comes up behind the e-mail, instead of on top, which it did historically. How can I fix this?

  • 1 respuesta
  • 3 tienen este problema
  • 5 visitas
  • Última respuesta de guigs

more options

Historically the document screens would pop-up on top of the e-mail. I would select & click on the document I wanted. Now the document screens come up behind the e-mail, and I have to shrink the e-mail page to get access to the documents. This becomes a major problem when a number of attachments are going with the e-mail message. I don't recall doing anything that would have changed the process, and I can't figure out how to reverse it. PS -- I use Cox e-mail in a Mozilla platform.

Historically the document screens would pop-up on top of the e-mail. I would select & click on the document I wanted. Now the document screens come up behind the e-mail, and I have to shrink the e-mail page to get access to the documents. This becomes a major problem when a number of attachments are going with the e-mail message. I don't recall doing anything that would have changed the process, and I can't figure out how to reverse it. PS -- I use Cox e-mail in a Mozilla platform.

Todas las respuestas (1)

more options

Mark, I understand that you are frustrated with a changed functionality of an email website that you use. There is a feature in Firefox that switches to a tab immediately in the "3bar" menu > Options under Tabs, please make sure that nothing has changed.

Please also update to version 32, and post back with your results.