Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

I'm missing older, non-archived messages in my IMAP inbox

iemanuel
iemanuel
more options

I'm running T-Bird 31.2.0 on a Win 7 PC. I use T-Bird as an IMAP desktop client. Recently I noticed that all my messages earlier than 10/12/2014 have disappeared from my Inbox. When I run a search, the missing messages show up in the search results, but I can't get to them.

My Archive folders have messages from 06/01/2014 - 9/16/2014, but nothing from 01/01/2013 - 5/31/2014 or from 9/17/2014 - 10/11/2014.

I've checked my profile, and there doesn't appear to be a second folder for this account. I tried deleting .msf and repairing folder. No change.

Any thoughts?

I'm running T-Bird 31.2.0 on a Win 7 PC. I use T-Bird as an IMAP desktop client. Recently I noticed that all my messages earlier than 10/12/2014 have disappeared from my Inbox. When I run a search, the missing messages show up in the search results, but I can't get to them. My Archive folders have messages from 06/01/2014 - 9/16/2014, but nothing from 01/01/2013 - 5/31/2014 or from 9/17/2014 - 10/11/2014. I've checked my profile, and there doesn't appear to be a second folder for this account. I tried deleting .msf and repairing folder. No change. Any thoughts?

Todas las respuestas (1)

kbromenschenkel
kbromenschenkel
more options

I posted a similar issue. I discovered there was a destructive TB update that purged all my sent mail. I've asked if there was a backup made as part of the upgrade but no one has responded yet (so, i'm assuming no). As a first time, and very new TB user, I would never have thought that I had to do weekly backups (doing that now). Also, turns out that TB was not/is not posting my sent mail back to my host email account (just keeping it locally) - that is most likely why the upgrade deleted all my mail. The upgrade did not respect the settings (never delete messages) and performed a synch anyway and deleted all my local sent mail. Pretty crappy really....