Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox version 33.0 -possible it is causing a scrolling issue?

  • 1 respuesta
  • 1 tiene este problema
  • 20 visitas
  • Última respuesta de cor-el

Violante
Violante
more options

Yahoo is my homepage. On 10/16 14 Firefox 33.0 was updated. . Since that date, on Yahoo homepage, when I scroll using the wheel on my Wireless mouse...the article I am scrolling goes black. The more I scroll..each article I passover..goes black. Coincidence or does this new version just not working with my Windows 7? It's not the mouse as this does not occur on Chrome or Internet Explorer. Thank You

Yahoo is my homepage. On 10/16 14 Firefox 33.0 was updated. . Since that date, on Yahoo homepage, when I scroll using the wheel on my Wireless mouse...the article I am scrolling goes black. The more I scroll..each article I passover..goes black. Coincidence or does this new version just not working with my Windows 7? It's not the mouse as this does not occur on Chrome or Internet Explorer. Thank You

Todas las respuestas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

You can check if there is an update for your graphics display driver.